I had a Domain Name Problem with this Company

I have only a few (too many) domain names with the popular GoDaddy registrar. I specifically tried to set my profile so it would not automatically bill me for renewal of my domain names. I apparently failed again and I got tabbed for over thirty dollars automatically renewing domain names I specifically did not want to renew.

I went into my account yesterday trying for a half hour to reset my account so it would not happen again. I couldn’t figure it out – nothing worked except several choices to automatically renew.

If you use GoDaddy watch out for that trap of automatically renewing domain names when you may not want that option. GoDaddy gets two thumbs down for its complicated account management. I bet they make millions from that one complicated setup.

Update: January 21, 2010

I no longer have any domains with GoDaddy. I must say however, that for my last four domains I had with them that were automatically renewed against my wishes I was issued a refund. In fact, I was surprised I got the refund right away. Reason was probably they were renewed through PayPal and I complained to PayPal. Almost immediately after I filed my complaint I received the refunds back into my PayPal account.